TTI, Inc. drives continuous improvement in customer service and announces winners of 2017 Supplier Excellence Awards programme

TTI, Inc., a world leading specialist distributor of electronic components, has named this year’s winners in its Supplier Excellence Awards programme, acknowledged across the industry as a rigorously-audited and highly sought-after recognition of quality performance. Throughout the year, TTI measures performance against specific actions – including on-time delivery, administrative quality, operations and business systemsand joint customer support – and awards points according tochallenging quality performance standards.

KEMET won TTI’s Global Operations Excellence Award. Left to right: Felix Corbett, supplier marketing director, TTI; Andreas Hammer, VP EMEA sales KEMET; Ingo Januschewski, distribution account manager EMEA, KEMET; Martin Stojanovski, customer service manager, KEMET; Thomas Heel, director sales Central Europe, KEMET; Joerg Frodly, director product marketing, TTI

At the Supplier Excellence Awards dinner on May 8, 2018, eight companies received honours for their outstanding achievements in 2017. In the EMEA region, Yageo tops the list and was named Diamond Award winner with the highest overall number of points, with Bourns, KOA, KEMET, Murata, Vishay, AVX and Molex also being named 2017 Supplier Excellence Award winners.Bourns, KOA, KEMET, Murata and Vishay achieved Platinum level status, having won Supplier Excellence Awards for five consecutive years. AVX achieved Gold level status for four consecutive years of recognition.

KOA was named Best Quality Award winner for the second consecutive year for the highest number of points in each of the quality categories.

KEMET also won TTI’s Global Operations Excellence Award, as the supplier achieving the highest points globally in all three TTI Regions – the Americas, EMEA and Asia.

Geoff Breed, TTI’s VP marketing in Europe commented: “Our Supplier Excellence Awards do more than just acknowledge and reward the consistently high service levels provided by our suppliers. They also help us – together in a partnership – to continuously improve the quality of our customer service programs. We are delighted that our suppliers have the same approach as us and we congratulate them on their exceptional efforts, commitment and achievement.”

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