Future Electronics, founded in 1968 by company president Robert Miller and now a world-class leader and innovator in the distribution and marketing of electronics components, has announced that it has won the coveted Investors in People (IiP) accreditation for the quality of its human resources, people management and staff development practices.
Accreditation is awarded after an exhaustive series of staff interviews and process reviews carried out by an independent assessor. The IiP award scheme requires accredited organisations to achieve high standards in the fields of business strategy, alignment of staff roles and responsibilities with business objectives, people management, and training and development.
The IiP accreditation applies to the operations of Future Electronics in the UK, including UK sales offices in Egham and Manchester and the EMEA region headquarters in Egham. Future Electronics plans to apply to extend its accreditation to other countries in Europe.
In order to reach the IiP standard across all relevant operations, Future Electronics made several important changes to its business practices and its staffing. These included:
• reconfiguring the organisational structure to be better aligned with the needs of the business
• instituting consistent practices in career planning
• investing in back-office functions and recruiting additional staff to provide better support for customer-facing workers in the field such as field applications engineers and field sales engineers
Ann Shepherd, director of human resources at Future Electronics (EMEA), said, “The process of readying Future Electronics for Investors in People accreditation has produced tremendous benefits for us and, by extension, for our customers and suppliers. In addition to the practical process improvements that every company applying for an IiP award implements, we have engendered a strong feeling of trust and empowerment throughout the company. There has been a real change in mindset – people here understand what Future Electronics is trying to achieve, and can see that it is investing in every individual’s ability to help the company achieve its goals.
“As a result of IiP, we have empowered staff to take responsibility for outcomes, rather than just following instructions or a set of rules. This makes us a more agile company, faster in responding to customer and supplier requirements and quicker to take advantage of business opportunities.”
More information about the Investors in People standard for people management may be found at www.investorsinpeople.com.